Customer Experience Expert - Hardware

Join Our Team as a Customer Experience Expert!

Are you that friend who always knows how to brighten someone’s day? Do you thrive on working with a team and making sure everyone leaves with a smile? If so, you could be the superstar we're looking for!

Guided by our Hardware Manager, you’ll bring your positive energy, strong work ethic, and top-notch organization skills to the table - all while ensuring a safe and welcoming space for our team and every member who walks through our doors.

The position is currently available from March 16, 2026 through to March 12, 2027.

What you’ll be up to (and loving every minute):

• Keeping the Hardware Department humming along with daily action and good vibes;
  
• Rolling up your sleeves to order, receive, lift and carry new products—because you know teamwork means pitching in!
  
• Making our shelves and store displays pop—your eye for detail helps every item find its perfect spot.
  
• Helping us stay organized and on top of inventory, so nothing’s ever out of place.

What you bring to the workplace:

• A valid Class 5 driver’s license and reliable transportation (because sometimes adventures are required!)
  
• You’re a self-starter who can take initiative and also shine when working solo.
  
• The ability to collaborate—teamwork is where you thrive!
  
• Communication and people skills that make every interaction a positive experience (you love a good quick chat)
• Previous experience in hardware and product knowledge? That’s a definite bonus!

Our customers count on us Monday through Saturday, so being ready to join the fun on Saturdays is a must!

Why work with us:

• Work-Life Balance: Paid sick and vacation time
• Financial Perks: A competitive Compensation and Benefit Package: Our Team Members receive competitive wages, a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental and an employer-contributed pension plan, matched at 6% of salary.
• Growth Opportunities: We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.
• Inclusive Work Environment: At Co-op, we embrace diversity and inclusion, and we're working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

Who we are:

Co-op is a different kind of business. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. With over 175 Team Members, Pembina Co-op serves 15 communities including Souris, Minto, Glenboro, Baldur, Cypress River, Mariapolis, Manitou, Pilot Mound, Crystal City, St. Leon, St. Claude, Homewood, Notre Dame, Oakbank and Swan Lake. Our locations include Gas Bar, Cardlock, Food Stores, Home Centres, Bulk Petroleum and Agro sites. To learn more about who we are and how you can help bring our brand to life, visit our about us section.

Pembina Co-op Vision & Values:

Our vision is “To positively impact our communities” and we are guided by these four values:

• People – Respect for others in every action and decision.
• Integrity – Doing the right thing, even when no one is watching.
• Excellence – Striving to do what is best, not just what is easy.
• Responsibility – Owning our actions and their impact.

At Pembina Co-op, we strive to be an employer of choice by creating a culture our Team Members want to be a part of and supporting a healthy work-life balance.

To APPLY, please complete the application form ONLINE!

We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.